CHARLE CO.,LTD. (hereinafter referred to as "our company") recognizes that it is a social responsibility to handle your personal information with proper protection and management in order to conduct business activities. In accordance with the following policy, we will endeavor to protect personal information.
1. Our company recognizes that personal information is crucial information that constitutes privacy, and we strive to protect privacy. When it is necessary to acquire, use, or provide personal information, our company will handle it rigorously under the laws and guidelines established by the country regarding the protection of personal information, as well as our personal information protection management system.
2. Our company endeavor to prevent and rectify unauthorized access, loss, destruction, alteration, leakage, and other risks associated with acquired personal information. Our company implements rigorous management practices to ensure the security of the information.
3. Our company complies with laws related to the protection of personal information and other relevant regulations, guidelines, and the like.
4. Our company is committed to the continuous improvement of the personal information protection management system.
Our company strives to appropriately protect and manage the personal information of our business partners in accordance with our privacy policy.
1. Acquisition and use of personal information
When obtaining personal information, our company will inform you in advance about the purpose of use of the personal information and whether it will be provided to third parties. Additionally, the personal information obtained from you will not be used for purposes other than the following objectives:
2. Safety management measures for personal information
Regarding personal information, our company takes the following measures to prevent leakage, loss, or damage, and to properly manage personal information.
(1) Formulation of basic policy
To ensure the proper handling of personal information, we have established a personal information protection policy (privacy policy) with regard to "compliance with relevant laws and guidelines," "desktop for questions and complaints," etc.
(2) Establishment of regulations regarding the handling of personal information
We have established "Personal Information Protection Regulations" regarding handling methods, persons in charge and their duties, etc. for each stage of personal information acquisition, use, storage, provision, deletion/disposal, etc.
(3) Organizational safety management measures
(4) Personnel safety management measures
(5) Physical safety management measures
(6) Technical safety management measures
3. Disclosure and provision of personal information to third parties
Our company will not disclose or provide personal information to a third party without the prior consent of the person, except in the following cases.
4. Entrustment of personal information
| Our company may entrust personal information to third parties to achieve the purposes of use as described in "1. Acquisition and Use of Personal Information." In such cases, even when entrusting to deemed trustworthy business partners, our company will comply with the laws regarding the protection of personal information. Necessary and appropriate management and supervision will be conducted on the entrusted parties under our company's personal information protection management system to ensure the protection of personal information.
5. Acquisition, use, and provision of information linked to identifiers such as cookies
A Cookie is a piece of text information that is sent from a website and stored in a web browser when you browse the website. Additionally, a web beacon is a mechanism where small images are embedded in web pages or emails to transmit information when you view those pages or emails. On this website, we use Cookies, web beacons, or similar technologies (hereinafter referred to as "Cookies, etc.") to store and use information from users.
Our company provides the identifiers stored in Cookies, etc. to the following advertising delivery service companies and uses them for advertising delivery.
(1) Yahoo! Japan
If you want to opt out of Yahoo! Japan advertisements, you can do so by visiting the following link: https://btoptout.yahoo.co.jp/optout/index.html
(2) Google
If you want to opt out of Google advertisements, you can do so by visiting the following link: https://support.google.com/ads/answer/2662922?hl=ja
(3) Criteo
If you want to opt out of Criteo advertisements, you can do so by visiting the following link: https://store.charle.co.jp/ec/contents/utility/guide/environment.html
6. Handling of pseudonymized information
Our company may create pseudonymized information, which is processed to prevent identification unless matched with other information, and use it for the purpose of analyzing and developing new products or services. When handling pseudonymized information, we adhere to the "Pseudonymized Information Handling Manual" and take security measures for safety management.
7. Handling of anonymously processed information
When creating anonymously processed information that has been processed so that you cannot be identified and providing it to a third party, our company will comply with the "Anonymously Processed Information Handling Manual" and take security measures for safety management.
(1) Items of personal information included in the anonymously processed information to be created
Gender, year of birth, and purchased product name and quantity
(2) Items of personal information included in the anonymously processed information provided
Gender, year of birth, and purchased product name and quantity
(3) Method of Provision
Upload anonymously processed information to a server so that it can be used by a third party
8. Request for notification of the purpose of use of personal information, disclosure, correction, addition or deletion of the content, suspension of use or erasure, suspension of provision to a third party, or disclosure of records provided to a third party
When we receive a request from a person or his or her representative to notify us of the purpose of use of the personal information or to disclose the content, we will respond without delay, except in the following cases.
If the personal information is not disclosed or if the personal information does not exist, we will respond to that effect.
In addition, if there is a request from the person or his/her representative to correct, add or delete, stop using or erase the personal information, stop providing it to a third party, or disclose records provided to a third party, after confirming that the request is from the person in question or his/her representative, we will respond within reasonable limits in accordance with laws and regulations.
Please note that a handling fee may be charged for requests for notification of the purpose of use of personal information and disclosure of such content.
9. Contact point for inquiries, complaints, and consultations regarding personal information
For inquiries, complaints, and consultations regarding our company's personal information protection, please contact the following:
For inquiries regarding our company's Privacy Policy and the handling of personal information, please contact:
New Business Division, Overseas Business Project: 078-792-9046
※Office hours: 9:30 AM to 5:00 PM (Excluding Saturdays, Sundays, and public holidays)
※To further ensure the protection of your personal information, our company may revise the Privacy Policy in accordance with legal enactments or changes, among other reasons.
Enactment date: September 1, 2023
3-1-2 Yasakadai, Suma-ku, Kobe, Hyogo, Japan
CHARLE CO.,LTD.
President Katsuya Hayashi